Privacy Policy
Privacy
California Residents
We appreciate the trust you place in National Energy Improvement Fund LLC, and we are committed to respecting your privacy and the security of your personal information. This privacy policy describes the information that we collect and how we use it.
Information We Collect
- Submit an application or provide us another form
- Sign up for our newsletter
- Inquire about our services
- Sign up for updates
- Enter a contest or sweepstakes
- Are referred to us through a marketing promotion
- Participate in a marketing survey, promotion or event
We also gather information about how visitors navigate through our website and interact with our website by using clickstream data gathered with “cookies” and/or other online tools such as “pixel tags.” See Cookies and Pixel Tags below for further information.
We maintain the data that you provide us in a secure database. We restrict access to your information and only certain third parties who have a legitimate need to access this information and who owe a duty to maintain its confidentiality are permitted to access this information. Please see our Privacy Notice for additional details regarding personal information we may collect, reasons we may share your personal information, the categories of third parties to whom it may be disclosed, and whether you may limit the sharing of your personal information. California residents should also review our Privacy Notice for California Residents. If you opt into receiving text messaging from NEIF, your text messaging opt-in data and consent details will not be shared with any third parties not required for our everyday business purposes except when explicitly authorized by you.
What Do We Use Your Information For?
At National Energy Improvement Fund LLC, we always want to provide you with the best possible experience and fulfill your needs exactly as you’ve requested. In order to do this, we may use your information that we collect online for a variety of reasons including:
- Provide the services you request
- Contact you about an inquiry
- Send you National Energy Improvement Fund LLC email updates
- Customize our communications to you
How We Use Email
When you provide us your email address, we may email you as necessary to respond to a request for or inquiry about our services, or to provide ongoing customer service. We may also send promotional emails about products, special offers, services or events that we believe may be of interest to you. It is our intent to send promotional emails only to those persons who wish to receive them. We provide instructions on how to unsubscribe in each email.
Cookies and Pixel Tags
A cookie is a small data file that is stored by your Web browser on your computer. Cookies enable you to place an order on our Website. They also allow us to enhance and personalize your online experience, so that the information you receive is more relevant to you.
We also use pixel tags – tiny graphic images – to tell us what parts of our website you have visited or to measure the effectiveness of any searches you may do on our site. Pixel tags also enable us to send you email in a format you can read and let us know when you have opened an email message from us. We may also contract with other companies who use cookies or other online tools such as pixel tags to measure the performance of a marketing effort on our behalf. We prohibit these companies from using this information for their own marketing purposes or from sharing this information with anyone but us.
Do Not Track
NEIF does not track its customers over time and across third party websites to provide targeted advertising and therefore does not respond to Do Not Track (DNT) signals. However, some third-party sites do keep track of your browsing activities when they serve you content, which enables them to tailor what they present to you. If you are visiting such sites, many internet browsers allow you to set the DNT signal on your browser so that third parties (particularly advertisers) know you do not want to be tracked.
Links to Other Sites
Occasionally we provide links on our website to other sites we think you will enjoy. These sites operate independently of National Energy Improvement Fund LLC and have established their own privacy and security policies. For the best online experience, we strongly encourage you to review these policies at any site you visit.
Privacy of Children on Our Website
Our website is not intended for use by children under the age of 18, and we do not knowingly collect personal information from children under the age of 18.
Policy Changes
If our information practices change, we will post these changes on our website. We encourage you to review this privacy policy and our privacy notice periodically.
Your Choices About Communication From National Energy Improvement Fund LLC
We offer choices about the types of information you receive from us. If you prefer not to receive email updates or newsletters from us please follow the unsubscribe using the link provided in each edition of the email, or please contact us at loanservicing@neifund.org or at:
National Energy Improvement Fund LLC
1005 Brookside Rd, Suite200,
Allentown, PA 18106
Please be sure to provide us your exact name and email address so that we can be sure to identify you correctly.
If you wish to opt out of text messages, text STOP to any text message we send you, or contact us through email or mail as described above.
NEIF may also disclose information in response to a court order, subpoena or warrant. You may not opt-out of this sharing.
Questions or Comments?
We always welcome your questions and feedback. For privacy-related issues, please contact us at:
National Energy Improvement Fund LLC
1005 Brookside Rd, Suite200, Allentown, PA 18106
